Hi-Rise Dollhouse
Product Details
Web ID: 2565709Previously opened
The doll house was great however it had been previously opened and one of the panels was damaged.
Great buy!
Mom of 3 here. Put it together with all the tools/supplies it came with. Pretty straight forward. Had it all assembled in under an hour. Maybe less if i didn't have 2 toddlers and a baby crawling all over me while working on it! The kids LOVE it!
Customer review from Melissa and Doug
Damaged Doll's House Part
A piece of the doll's house was broken when received (see attached) but fortunately didn't hinder assembly on Christmas Day but is certainly not the quality I have come to expect from Melissa and Doug.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Graham, Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience with the High Rise Dollhouse. Please call us at 800 718 5365. Best, Your Friends at Melissa & Doug
What a Beauty, if only...
Got this for my twin toddlers, in general it's great but just having few issues. The door is broken, the elevator is stuck and there is a splinter coming off the front where your hands would move the elevator up and down (not safe at all). But if it wasn't for those things I still think it's an amazing piece to buy for your kids, so much room for imaginary play.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hi Susie, Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience. Please call us at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you. Best, Your Friends at Melissa & Doug
yes. disappointed that front door on doll house was broken
2 year old girl loved it! unfortunately the front door was broken upon opening the box.
Customer review from Melissa and Doug
Response from Melissa and Doug
Hello Kristine! Thanks so much for taking the time to email us. We take the quality of our toys very seriously and we are so sorry to hear about the issue you're having with your Melissa & Doug toy. Please call us during our business hours Mon - Fri 9AM-5PM EST. We will need to get some important information from the product label on your toy so please have the toy or a photo of the label with you when you call. Anyone on our friendly customer care team will be happy to help you. We appreciate you contacting us and thank you for choosing Melissa & Doug. Best regards, Melissa & Doug Consumer Care Team Hours: 9 a.m.-5 p.m. ET (Mon.-Fri.) U.S./CAN: 1-800-718-5365 U.K.: 0800 731 0578 Europe: 00 800 7185 3590 Mexico: 01 800 123 0478 Worldwide: +1 203 762 4500
YES
This doll house is amazing. It is very well made. The wood is smooth and the pieces are easy to put together. The design is perfect for little hands. I can't wait to give it to my Granddaughter on Christmas.
Customer review from Melissa and Doug
Easy to assemble!
This was easy to assemble in 40 minutes with one person doing the work and one there for moral support
Recommends this product
Customer review from Melissa and Doug
I would buy this again.
Both grands play with it. It was a gift for a 3 year old granddaughter but her 5 year old brother also loves it!!! Best gift ever.
Customer review from Melissa and Doug