Sapphire (1/2 ct. t.w.) & Diamond (1/20 ct. t.w.) Linear Pendant 18" Necklace in 14k White Gold (Also Available in Ruby & Emerald)
Product Details
Web ID: 20784317Wrong color but nice
I ordered ruby in white gold and received emerald in yellow not sapphire as asked to review . It’s a nice little necklace but I wanted what I ordered
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that you did not received what you ordered, and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Don’t do it
I had high hopes for this pendant, it is so cute online. But that is all it is. It is too small and the emerald is very lackluster. Don’t waste your time, it was returned right away.
Response from The Macy's Team
Dear Valued Customer: Thank you for your feedback, it's very much appreciated as we are always trying to improve our products We have researched the (image/size/descriptive) issue you mentioned, and found a picture on the Macys website that clearly shows the necklace next to a ruler, indicating that the Emerald is: 1/2 ct. t.w. and has an approx. drop: ½”, as stated in the product description. We understand that you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Not like the photo
Pretty but where thin chain doesn’t look like photo. And very small pendant