APEC 10" White Standard Filter Housing with 1/4" John Guest Fittings
Product Details
Web ID: 18875683Garbage
System will fail (crack) in less than a year.
Customer review from freedrinkingwater.com
Easy to replace the broken
Easy to replace the broken filter housings, works good as new now
Customer review from freedrinkingwater.com
Housing cracked at the seam
One of the 3 such housing cracked almost completely at the seam and caused kitchen flooding. Unfortunately we just recently replaced the floor from tile to wood, now we can see several floor damages.
Customer review from freedrinkingwater.com
Response from freedrinkingwater.com
Dear Valued Customer, Thank you very for your feedback and we truly apologize for any inconvenience for this rare housing issue. Our customer service will contact you obtain information to take care of this issue right away. Please kindly contact our company directly at 800-880-4808 from M-F, 8:00am-5:00pm pacific time. We are always here happy to do our 100% best to help and provide a 5-star customer service experience. Best Regards, APEC Customer Service
Poor quality - leaks
Bought this item last fall to add a sediment filter to my system. The first one I received was manufactured so that the top would not screw down completely once the filter was inside. I received a replacement which was better but still didn't completely close. I sent pics to APEC and was told it was fine the way it was. I finally got around to installing it yesterday, and it leaks. I've had good luck with other products from this company, and I know how to properly install this thing, so I don't understand what the problem is here except for sloppy manufacturing. I’m so disappointed that I’m looking for a different company to buy parts from going forward. Time is too precious to waste installing faulty parts.
Customer review from freedrinkingwater.com
Response from freedrinkingwater.com
Hi Valued Customer, Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We investigated and found that a refund has previously been applied to you for your purchase. We always aim to deliver a great experience with our products. We will use the feedback to improve our products better. I hope you will give us another chance so you can get the kind of excellent experience we are known for. Best Regards, Apec Water
Easy to install
I bought this product for an old RO system and it fit great. Took off the old cracked canister and placed this one. Worked without any problems highly recommend and will be purchasing more later this summer
Customer review from freedrinkingwater.com