Ergonomic High-End Fabric Accent Chair with Rubber Wooden Legs and Armrests
Product Details
Web ID: 18670706Does not sit well on bare wooden floor
Slipped with me twice and I had to protect myself by putting on furniture slipstick pads to the legs of the chairs. Also, I later notice a small rip on the arm rest of one of the chairs (I purchased two.) the first time I tried to sit in the chair, it began to run away, thus causing me to fall backward on my buttock to the floor and the second time I slipped trying to sit I caught myself before I hit the floor. The back of the chair is hard.
Response from Mondawe Customer Service
Dear Jean,
Thank you for sharing your experience with our chairs. We apologize for the slips and rip on the armrest, which caused inconvenience and discomfort.
We offer a replacement or refund for the affected chair. Please contact us to arrange for this. We will ensure any replacement meets your expectations.
Your feedback on the chair's back hardness is valuable. We will use it to improve our products.Thank you for giving us the opportunity to make it right.
Best regards,
Don’t purchase
As other reviews state not a recliner as advertised when I purchased it. Very stiff chair NOT comfortable to sit on.
Response from Mondawe Customer Service
Dear Joanne,
We are sorry to hear that your shopping experience did not meet your expectations. To help us resolve the issue, could you please spend some minutes reaching out to our After Sales Center by sending an email to service@mondawe.com. We are committed to providing high-quality products and services to our customers, and we would like to assist you in any way we can. If you have any further questions or require further assistance, please do not hesitate to contact us. We are always happy to help our customers. Looking forward to your reply.
Best regards,
DO NOT RECOMMEND
It is the worst piece of furniture I have ever bought. I don’t understand why macys would put this on their website DO NOT BUY THIS IT IS MORE LIKE A CHEAP TOY
Response from Mondawe Customer Service
Dear Sherry,
We are sorry to hear that your shopping experience did not meet your expectations. To help us resolve the issue, could you please spend some minutes reaching out to our After Sales Center by sending an email to service@mondawe.com. We are committed to providing high-quality products and services to our customers, and we would like to assist you in any way we can. If you have any further questions or require further assistance, please do not hesitate to contact us. We are always happy to help our customers. Looking forward to your reply.
Best regards,
Back cushion too stiff
The price was fantastic. The fabric is okay for the price. While the seat cushion is comfortable enough, the back is too stiff. It isn't a lounging chair. I got what I paid for, but given the opportunity, I would not purchase it again. I will keep it for the kids and the dog.
Response from Mondawe Customer Service
Dear Lynn Z,
We are sorry to hear that your shopping experience did not meet your expectations. To help us resolve the issue, could you please spend some minutes reaching out to our After Sales Center by sending an email to service@mondawe.com. We are committed to providing high-quality products and services to our customers, and we would like to assist you in any way we can. If you have any further questions or require further assistance, please do not hesitate to contact us. We are always happy to help our customers. Looking forward to your reply.
Best regards,
Not a recliner
This chair is not a recliner as described.
Response from Mondawe Customer Service
Dear Lori,
We are sorry to hear that your shopping experience did not meet your expectations. To help us resolve the issue, could you please spend some minutes reaching out to our After Sales Center by sending an email to service@mondawe.com. We are committed to providing high-quality products and services to our customers, and we would like to assist you in any way we can. If you have any further questions or require further assistance, please do not hesitate to contact us. We are always happy to help our customers. Looking forward to your reply.
Best regards,