BeautySleep Dream Weaver 12.25" Medium Euro Top Mattress - Twin XL
$1,061.10 with code: FRIEND$1,179.00
89/mo.* suggested payments for 12-months totaling $1,061.10 with Macy's Card. *
Size:Twin XL
Low Stock
Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
Product Details
Web ID: 183340462 days ago
Mattress not great but excellent Macys service
Mattress gained impressions from sleeping on it within a week. We reached out to Macy's who offered a very satisfactory resolution. The mattress is fine to sleep on, but it feels years old after just a few months. I'd buy from Macy's again without hesitation, but not this mattress. Also worth saying, we bought online to take advantage of a promotion, but went first to the store, where again the customer service was fantastic.
12 days ago
Received Free ProductNo
This is only DAY 1
but we really loved it right off the bat, my back was really hurting with our last one . We have had a form mattress that was to hard A firm medium that was too hard and a plush that was great for awhile but went wayyy too soft too fast. We had a Tempur-Pedic that I loved for the first 3 years but then was hurting my husbands back. So as soon as we laid on this we were VERY hopeful that this one be THE ONE.
Customer review from Beauty Sleep
23 days ago
Horrible
Want to return it is too soft after one month of use. Checking out warranty if there is any
Recommends this product
Response from BeautyrestSleepExpert
BeautyrestSleepExpert21 days ago
Hi Lynn. Thank you for reaching out and sharing your experience, we're sorry to hear about the issues you are facing with your new BeautySleep mattress. While we understand this may not be ideal, we encourage you to reach out to Macy's Customer Service Team at (800) 289-6229 to see what your return/refund policy entails - they can also guide you through a warranty claim as needed. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!
25 days ago
Terrible!
This mattress had huge depressions in it where our bodies tend to lay after only a week. We are shocked by the poor quality of this mattress. There seems to be no option to complain to Macys about a product, but we would appreciate if customer service would contact us about this order.
Response from BeautyrestSleepExpert
BeautyrestSleepExpert21 days ago
Hi Michelle. Thank you for reaching out and sharing your experience with your new BeautySleep Dream Weaver. We encourage you to reach out to Macy's Customer Service Team at (800) 289-6229 to see what your return/refund policy entails. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!
1 month ago
Received Free ProductNo
Not soft enough
Not soft enough. Will purchase a mattress topper to hopefully get the softer mattress feel
Customer review from Beauty Sleep
1 month ago
Received Free ProductNo
Great
Very comfortable
Customer review from Beauty Sleep
2 months ago
Received Free ProductNo
Firm but comfortable
It feels really comfortable to sleep on. Firm but not too firm…
Customer review from Beauty Sleep
2 months ago
Received Free ProductNo
Great product
Slept ok on the first night
Customer review from Beauty Sleep