11" drift Sandscape
Sale $211.99Use code: FRIEND$249.95
Color:Black
Size:No Size
Product Details
Web ID: 1824634214 days ago
from Arizona
Worked a few times. Now just a blue and red night
Machine worked on and off. Required un-installing/reinstalling the app multiple times for unit to only work a few days at a time. Device now flashes blue and red or solid blue. Hard reset does not work. System starts up and then returns to red a blue switching lights.
Customer review from homedics.com
Response from homedics.com
Consumer Relations11 days ago
We’re sorry to hear you’ve been having trouble with your ST-200-CE. It sounds like you've gone through quite a bit trying to get it working consistently, and that’s definitely not the experience we want for you. The flashing blue and red lights after a reset suggest the unit might be stuck in a pairing or error mode. Please reach out to our consumer support team, so we can get this resolved for you as quickly as possible.
1 month ago
from Rudd Iowa
Cant get table or app to function
I use 2.4 ghz WiFi as requested and continuously get “bind failed” messaged followed by “incorrect password or use 2.4 ghz WiFi”. Light turns red every time I try resetting it. The app will work once in a blue moon where I can choose one pattern where my entire issue restarts
Recommends this product
Customer review from homedics.com
Response from homedics.com
Consumer Relations29 days ago
We're sorry to hear you're experiencing connectivity issues with the ST-200-CE. Since you're already using a 2.4 GHz WiFi network, here are a few troubleshooting steps that may help: Double-check your WiFi password – Ensure there are no extra spaces or typos when entering the password in the app. Move closer to the router – Try setting up the device near your router to ensure a strong signal during the process. Restart your router and device – Power cycle both your WiFi router and the ST-200-CE before attempting to bind again. Confirm your router settings – Some routers have a combined 2.4 GHz/5 GHz network. If possible, separate them into two SSIDs and connect the device to the dedicated 2.4 GHz network. Reset the device properly – Hold the reset button for the full recommended time (usually 5–10 seconds) until the light blinks correctly for pairing mode. Reinstall the app – Deleting and reinstalling the app might resolve unexpected issues.
2 months ago
from Minnesota
Ripoff Overpriced Paperweight!
Expensive JUNK. Was very excited to get this for Valentine's Day today. After hours of trying to pair it to the app and sitting on hold this thing is the opposite of a stress reliever!!! The app stinks. It's an overpriced paper weight. I will update should Homedics want to make it right or offer resolutions but I'm not holding my breath or else my face will turn as deep a blue as the shade its stuck on because that's all it does..
Customer review from homedics.com
Response from homedics.com
Consumer Relations2 months ago
We’re truly sorry to hear about your experience with the ST-200-GR, especially on a special occasion like Valentine’s Day. That’s definitely not the frustration we want you to have. We appreciate your patience in trying to set it up and understand how important a smooth experience is. Our consumer relations team is happy to assist with troubleshooting or explore possible solutions to make this right. Please reach out, and we’ll do our best to help!
3 months ago
app is GARBAGE
This is garbage. The app would never connect and was not user friendly.
3 months ago
Zen-like
This was a Christmas present. It is mesmerizing and beautiful.
Customer review from homedics.com
4 months ago
What a bummer
The app is seriously the worst app ever made. If you can get it to connect, great. More than likely it won't. I've had to delete and reinstall countless times and it's still a toss of the dice if it'll work or not. For the price of this unit you'd think it would work good but no. I'm getting tired of putting in my username and password 20+ times and it still doesn't work. About to toss this junk into the garbage.
Customer review from homedics.com
Response from homedics.com
Consumer Relations4 months ago
We sincerely apologize for the frustrating experience you’ve had with the app. We understand how inconvenient it is to repeatedly attempt connections without success, and we appreciate your feedback. To help resolve the issue, we recommend ensuring the app is updated to the latest version and that your device’s Wi-Fi settings are optimized to 2.4 ghz for connection.
4 months ago
from Akron, OH
O--M--G
It was hard to get it going at first, but now, O--M--G, it helps me calm down and relax SOOOOO much!!!
Recommends this product
Customer review from homedics.com
4 months ago
from Florida
I gave this as a gift and had to have one too!
This is so soothing! I gave this as a gift and loved it so much I got one for myself!
Recommends this product
Customer review from homedics.com