Countertop 50 lbs. of Ice a Day Bullet Ice Maker in Stainless Steel
Shipped and sold by Newair
$299.99
Product Details
Web ID: 169931321 year ago
from Newport News, VA
A WASTE OF MONEY
USED THIS PRODUCT 3 TIMES and it stopped working!! I may have had a defective one and because its a year past the purchase date I cant get another one or a refund.
Customer review from newair.com
Response from newair.com
newairpwr1 year ago
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
1 year ago
from Phoenix Az
Great product
Great product and customer service was great after my first issue . Customer care was very helpful
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr1 year ago
Thank you for the 5-star review and for posting your comments in regards to this product AI-215SS. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
1 year ago
from Phoenix Az
I wouldn't buy this product again
After a little over a year of purchasing the ive machine the company wouldn't replace my unit all they would do is give me 40% off a new one. Why would I buy another one when the problem that I'm having wasn't my fault of mis use. The water hose on the inside is leaking when filling up the basket with water so it's a fast leak. I now have it on my table with a towel underneath the machine. Never again I will be buying from this company
Customer review from newair.com
Response from newair.com
newairpwr1 year ago
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
2 years ago
from Sacramento
Good not great
After 6 months of use the hinges on the ice tray broke, bought the very affordable replacement parts! Though very difficult to actually replace and now 6-8 moths later the same part broke again.
Customer review from newair.com
Response from newair.com
newairpwr2 years ago
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
2 years ago
from Rock Hill, SC
Great ice maker and Newair customer service is top notch!
I bought this product used and it did not have the drain plug or cap. I ordered the plug thinking it came with the cap, but it did not. They sent me a cap free of charge! Great customer service!
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr2 years ago
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing Newair!
2 years ago
from North Carolina
Great product for a great price!
I work as a school nurse in a very busy middle school. I use the ice machine all day long to make ice packs for my students when they have injuries in addition to making cold drinks throughout the day. This ice machine makes three different sizes and the ice is always perfect! It makes ice throughout the day and I set my timer for it to make fresh ice before I come in the next morning. Easy to clean and easy to use!
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr2 years ago
Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-215SS. Thank you for choosing Newair!
2 years ago
Newair
My second unit like this. Pretty quite and very quick
Customer review from newair.com
Response from newair.com
Customer Care2 years ago
Thank you for the 5-star review. Thank you for choosing Newair!
2 years ago
from Milwaukee. WI
Best ice maker
This product was for personal and family use. The produced made three different ice cube sizes and was a fast ice marker. What I did not like is after 32 or more days the ice maker stop working properly. Overall this was a good product for those searching for a ice maker that can produce at least 50lbs or more.
Recommends this product
Customer review from newair.com
Response from newair.com
newairpwr2 years ago
Thank you for the 5-star review and for posting your comments in regards to this product AI-250SS. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!