Greymel 84" Zero Gravity Fabric Sofa with Power Headrests, Created for Macy's

3.1 (31)
$1,259.10 with code: FRIEND$1,999.00
105/mo.* suggested payments for 12-months totaling $1,259.10 with Macy's Card. *
Color:Dove
Low Stock
Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.

Product Details

Web ID: 16497188

Transform your space with the sleek comfort of the Greymel sofa. It offers contemporary style and convenience, with built-in lights, USB ports and zero-gravity recline.

  • Product Features

    • Track arms with cupholders, incorporated storage
    • Attached cushions
    • Zero-gravity recline function and power headrests
    • Drop table with USB and USB-C ports, two cupholders and two reading lights
    • Lights underneath
    • Wood frame with staples, glue and reinforced blocks
    • Foam cushions with springs and webbing
    • Manufacturer's warranty: 1-year cover and motors, 3-years mechanism, 5-years frame
    • Created for Macy's
    • Minimal assembly required
    • Request warranty information
  • Product Dimensions

    • Overall approx. dimensions: 83.5"W x 40.5"D x 41"H
    • Seat dimensions approx.: 21" seat depth; 24.5" arm height; 20" seat height off the floor; 69.5" seat length between arms
    • Clearance from wall for power motion approx. 6"
    • Length when fully reclined approx. 70"
    • Max. recliner weight limit: 350 lbs.
  • Materials & Care

    • Plywood, hardwood frame; polyester upholstery; Dacron and fiber
    • Spot clean with a water-based shampoo or foam upholstery cleaner
    • Imported
  • Shipping & Returns

    • Please note: our standard shipping and return policies do not apply to furniture. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

3.1/5

31 star ratings, 25 reviews

Write a Review
13
3
1
2
12
3 days ago

Terrible mattress

The worst 5 night in my life since I received this “perfect sleeper”. My whole body hurts. I ordered medium that I tried in the store. I received firm - horrible painful experience and still waiting on Macys to resolve this issue. Too tall and short at the same time. Not comfortable at all. Can’t wait to get rid of it. I also get too hot at night - don’t know what materials they used but very poor quality.

3 days ago

Furniture

I love my new sofa. It very comfortable and the right size for my home

  • Photo from Diva
1 month ago

Good for the first 6 months

Just under a year old with only normal use and it’s already kinda falling apart. Cushion separation, the charging bad has come off, sections feel loose. It’s just me so this shouldn’t be worn down that much already. Kinda frustrating.

2 months ago

Stopped working

The chargers in the middle of the couch didn’t work from day 1. 11 months in one of the recliners stopped working. It was covered under warranty. New couch same thing happened in less than a month and another month in the other side stopped working. Unfortunately it’s only comfortable when reclined and that function is non existent now.

3 months ago

Great for sleeping!

I bought one of these last summer. On the whole, it's very comfortable, and the cupholders are a nice extra. Since I bought it during a sale, I sprung for one of the protection plans, which came with a spill cleanup kit. That kit came in quite handy when I inadvertently spilled coffee. The cleaner did the job; the spill left no stain. What I like best s that the headrest can be adjusted separately; combined with how far back the seats can recline, it is great for sleeping without the need for an extra pillow. The things I don't like are little: (1) the buttons used to turn the lights on and off and adjust the recliner and headrest are too similar, meaning I'm always pressing the wrong button at first; (2) the reading lights aren't terribly useful; and (3) when a remote, phone, or other object falls between the cushions, they fall through to the floor, requiring extra effort to retrieve. (No way around that last one, because of the recliner.)

4 months ago

Horrible experience with delivery

We ordered Greymel Loveseat and Sofa to be delivered on 12/27/24. Ad the day progressed, the delivery time window got pushed out once. But, the delivery never happened and at 10:18PM, the status showed they will be delivered at 11:12PM. I called Macy's multiple times that evening and got no useful information. They seem to not know anything more that I can see on their status page. I called again on 12/28 and was told that the truck broke down. But, they didn't care to call the customers affected by that to update them. Oddly, their system says the furniture was already delivered! I call again on 12/30 and was told that I have to wait 3 working days before they can schedule the delivery again. Which means sometime in the next 2 weeks. How bad can this get? No wonder they are closing few hundred more stores come January. Stay away from Macy's furniture.

6 months ago

THE BEST SMELL

THIS IS ONE OF THE BEST SMELLS OUT THERE!!!! GET IT!! WOW I'M IN LOVE. I BOUGHT IT FOR MY HUSBANDS BIRTHDAY! IT BLOWS THE REGULAR ONE OUT OF THE WATER

6 months ago

Perfect

Picked up a couple pairs on sale for my 19yr old to wear for his first big boy job. Instantly turned him into a handsome young man with a future, instead of a pajama wearing slob headed for the homeless encampment. In all seriousness, the pants are perfect for him, as if they were bespoke and easy to care for which is key for young folks.