Vertuo Lattissima Coffee and Espresso Machine by De'Longhi
Product details
Web ID: 16354130Ratings & Reviews
111 customer images
Nespresso changing the way we think coffee!
It's like having Starbucks at our disposal, 24/7. Jokes apart, Nespresso is a new baby in our household, and we are just getting the hang of it, but loving the coffee and the machine!
Recommends this product
Response from Macy's
Hi. Thank you for your review. We are thrilled to learn you are enjoying your Vertuo Lattissima. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Your machine is also Bluetooth compatible, and we recommend that you please pair your machine with your smart device to push through any necessary firmware updates, which are essential to ensuring your machine continues to function the way it was designed to. If you need assistance with your Vertuo Lattissima, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Bad. machine
This product is garbage. I have owned 5 Nespresso machines and this is the worst. The pod capture is a complete mess and very poorly designed. There is no way I empty the pods without creating a huge mess. The cover inconsistently closes, the machine is loud as a banshee and it sometimes makes a partial cup of coffee with a full water tank. Awful, replacing it with a simpler machine.
Customer review from Nespresso USA
Response from Nespresso USA
Thank you for your honest review. We are happy to share it with the concerned team, and we hope you enjoy your new machine. If you'd like to speak with a machine expert, we are available 24/7 at 800-562-1465.
Does everything I need it to do
It was time for a new machine. Have been a virtuo customer for several years. Love the product. New machine works very well. Especially like the fact that I don’t have to remove the water tank to fill it up. Built in frother makes the whole experience very easy. Clean up is easy as well
Recommends this product
Customer review from Nespresso USA
Great features but could do better
I really like the machine just wish I could control the foam as I prefer just foam not the milk my husband likes the lattes,.. would also love to have the coffee hotterb
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for sharing your impressions with us, Claudia. Your comments on the Vertuo Lattissima's features and functionality are greatly appreciated and help us enhance our products and service. We’ll gladly take your feedback on greater recipe customization, including foam and temperature settings, into consideration for further review. Rest assured that if you need any assistance with your device, we're pleased to provide support via our toll-free number, 1.855.325.5781. Our machine specialists will be delighted to speak with you!
What not to like about this machine? It makes coffee, lattes, and cappuccino. Better yet, you can only steam milk.
Recommends this product
Customer review from Nespresso USA
Seizing Up Head Unit
This is the second machine that I have had to replace after the rotating head seized up. I’ve tried everything from descaling to rinsing. However, when the head rotating element seizes up, it is nearly impossible to rinse. My impression is that if the machine sits for more that a few days without use, it will bind up the rotating element in the head of the unit. I’m not sure if it’s a DeLonghi unique issue or not, but I moved to the Vertuo Next to change manufacturer hoping that will help.
Customer review from Nespresso USA
Great Machine
We bought this to replace a bean to brew machine and can't believe we didn't get it sooner. Love the variety of coffees it makes and how easy it is to clean and maintain
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for taking the time to share your feedback! It’s wonderful to know that your Vertuo Lattissima has enhanced your coffee experience and fits seamlessly into your daily routine. Wishing you many enjoyable moments with your new machine. ☕
Makes a great cup of coffee
This is my replacement machine and I love it We had problems with our first coffee machine but it was replaced.
Recommends this product
Customer review from Nespresso Canada
Response from Nespresso Canada
Thank you for your feedback and all those stars, Moe! We're delighted to learn your satisfaction with your new Vertuo Lattissima machine and the tasty brews it prepares. Cheers to many more exceptional coffee moments at home! ☕