NS-TSC10XJ 5.5 Cups Micom Rice Cooker and Warmer
Product Details
Web ID: 14728936Zojirushi rice cooker 5.5...
I just use it twice, cooking rice and porridge. I'm satisfied with the cooking results and using the cooker so far. I chose Zojirushi as it is the reliable company.
Recommends this product
Happy with purchase
Really happy with my purchase! great deals for Black Friday, and was shipped faster than expected. Heard really good things about this rice cooker and hoping to have it a long time
It’s not made in Japan, no good
Not very good😒😒😒
Amazing Rice Cooker
I've had this for a while now, and I love everything about it. The outside is easy to wipe off, all the parts are easy to clean, rice comes out perfectly every time, cakes come out great, and it keeps the rice within safe temperatures for a long time. My only regret is not seeking a larger model, as my kids power through rice now that they've mastered onigiri! I came to this site to buy another one to give as a gift this holiday season.
Customer review from zojirushi.com
Big change!!
It is so cute and makes the best rice. I’ve made the same rice for years and it noticeably made a difference.
Recommends this product
Customer review from zojirushi.com
Perfect
[This review was collected as part of a promotion.] Makes perfect rice and super easy to use
Recommends this product
Customer review from bloomingdales.com
Great Features but Flimsy Construction
The 10-cup model is the perfect size for our family. The functions are easy to understand and use. The unit and the accessories are easy to clean. For a big unit, it is actually quite light and easy to move around in the kitchen. The retractable cord is awesome too, but it requires a few perfect tugs to retract it because it gets stuck if you pull it the wrong way. On the second year of using the rice cooker, however, the plastic surrounding the hinge of the lid started to crack. Right now, the crack has gotten much bigger. We feel that the plastic material used is too thin/flimsy and it definitely couldn’t handle the constant opening and closing of the lid. It is very disappointing that a rice cooker in this price range would not be so well-made. We invested in this rice cooker thinking that it would last us a long time (our cheaper, old rice cooker we’ve had for 8 years). We don’t know what the long-term effect of the cracked lid is going to be on the cook, but so far the rice still comes out great - and that’s the most important thing. We have no idea how to fix it or if this is even part of the warranty. We hope Zojirushi takes this into account for the future to help improve their products. We will probably try another brand after this - did not meet expectations.
Recommends this product
Customer review from zojirushi.com
Response from zojirushi.com
We are truly grateful that you took the time to share your experience and thoughts about your rice cooker with us. We understand how frustrated you must be with the issue regarding the lid hinge on your rice cooker. Our customer service team will reach out to you soon to assist you further. If you have any questions or concerns, we are always here happy to assist you: https://www.zojirushi.com/app/customer_service/entry
Great rice cooker
Great rice cooker for my family. Affordable and reliable. This purchase replaced the same model I had for 6 years.
Recommends this product
Customer review from zojirushi.com