CLOSEOUT! Calming Haven 9.5" Medium Eurotop Mattress- Twin
Product Details
Web ID: 13516722Bad Mattress
Purchased this mattress for a daybed, expecting quality I associated with the Serta brand. Unfortunately, the mattress offers no suport, it's like sitting or reclining on a squishy marshmallow: bouncy and way too soft. There should have been some indication about the absence of firmness in the product description. I will be requesting a refund and accommodation for this purchase which has left me with back pain and very disappointed.
Response from Serta Team
Hi Kelly. Thank you for reaching out and sharing your experience, we're sorry to hear that your new Serta Calming Haven Medium Euro Top Mattress is too soft for comfort. While we understand this may not be ideal, we encourage you to reach out to Macy's Customer Service Team at (800) 289-6229 to see what your return/refund policy entails. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!
nice bed
Delivery was quick, efficient and professional. Have been sleeping like a baby.
Recommends this product
Sim bed
Not as comfortable as expected
Customer review from Serta
Just right for my daybed!
Love the mattress.
Recommends this product
Good mattress for littles
Great twin bed for our pre-schooler - comfy enough for us when we fall asleep getting him down for the evening.
Recommends this product
Comfortable mattress
It did what it was supposed to
Customer review from Serta
Mattress
Got goodnight rest. Comfortable yet firm
Customer review from Serta
Good Feeling
Great mattress