HENCKELS Solution 5.5" Prep Knife
Product Details
Web ID: 11142066Unbelievably BAD
I just got my Henckels Solution 5.5-inch Prep Knife yesterday and gave it a test run. I was so incredibly disappointed by the feel of the cuts. The bevels have an uneven ground, so now I actually have to spend time to fix this blade. I have a Definition chef's knife from over 6 years ago that's still better this this new prep knife. I can't believe that this is the standard of quality control now.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for sharing your feedback, and we sincerely apologize for the experience you’ve had with the Solution 5.5” Prep Knife. We strive to deliver high quality products, and it’s disappointing to hear that this one did not meet your expectations. We would like to note that this is not a common issue. That said, your experience is important to us, please do not hesitate to reach out to our Support Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Great knives
Incredible value for a great product. I've used Zwilling knives for my whole life and recently had to purchase replacements due to loss in a move. Still great!
Recommends this product
Customer review from Zwilling.com
A must buy
[This review was collected as part of a promotion.] The sharpest knife I've ever own. It cut so smooth. I'm going back to buy the whole set.
Recommends this product
Customer review from Zwilling.com
Quality product
[This review was collected as part of a promotion.] Fabulous knife! I am very happy with Henckels products and value their quality
Customer review from Zwilling.com
A Great Utility Knife!
[This review was collected as part of a promotion.] I love this knife! I do a lot of cooking and it’s a breeze cutting all my vegetables. This handle fits in my small hand and I would highly recommend this knife!!!
Recommends this product
Customer review from Zwilling.com
Great smaller knife
[This review was collected as part of a promotion.] So far so good. Opened my new product packaging and put my knife right to work cutting up chicken. Works great so far! Nice and sharp and smaller so i don't have to grab the big knife all the time. Fits nicely in my hand and seems well balanced. Thanks Henckel fo making such a great product!
Recommends this product
Customer review from Zwilling.com
First Knife For My New Home!
[This review was collected as part of a promotion.] Perfect utilitarian knife for my first home! I need more!
Recommends this product
Customer review from Zwilling.com
Great Chef’s Knife!
[This review was collected as part of a promotion.] Nice balance; well-built; not too heavy or too light
Recommends this product
Customer review from Zwilling.com