Kids Leakproof Lunch Box
Product Details
Web ID: 10496909Love the product, hate that it broke.
Love the product, but the lips to secure the lid have both broken off. Is there a way to purchase a replacement COVER? We still have the inside, was hoping we might have some options to re-use what we already purchased.
Recommends this product
Customer review from Bentgo
Response from Bentgo
Hi, Thank you for your purchase, and for sharing your feedback. We are saddened that your Bentgo Kids broke. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support Customer Service
Hard for a kid to work!
Not kid or adult friendly! Too hard to put together, broke one of the prongs off the lid almost immediately. Hard to put it together, especially for a child hard to clasp together. What sad is I bought three!
Customer review from Bentgo
Response from Bentgo
Hi MelisMcD, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Boxes. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Great buy
Loved being able to personalize. Don’t dishwash it
Recommends this product
Customer review from Bentgo
Request for a replacement or cash back
Used the lunch box for couple of months and both the locks broke just upon a touch
Recommends this product
Customer review from Bentgo
Response from Bentgo
Hi Fazz, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Lunch Box breaking. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. In the meantime, one of our team members has contacted you to help you with your replacment. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Great but dips leak into other compartments.
We love this bento box. However, we’ve found that dips leak into the other compartments so we have to put them in a separate container. Maybe there’s a trick I’m missing, but it definitely doesn’t work for me now.
Customer review from Bentgo
Need this lunchbox in Stainless steel
I wish you would make this same lunchbox in stainless steel. Same size and layout. The other stainless steel lunchboxes you make are too large. Thanks for your consideration.
Customer review from Bentgo
Response from Bentgo
Hi LAB2, Thank you for your honest feedback regarding our Bentgo Kids Lunch Box. We’d love the opportunity to learn more about your experience—please feel free to reach out to us at (714) 668-0300 or support@bentgo.com. We look forward to assisting you! Thank you, Jessica Bentgo Support
Lining gets moldy
The silicone material that is on the inside lid of the container, the 'leakproof technology' turns moldy after awhile. I've been using this for my son for about 3 years, and now there is a black mold on the silicone that is impossible to remove. Seems like it's better to go with an all-BPA free plastic container or a metal container.
Customer review from Bentgo
Response from Bentgo
Hi Eileen, Thank you for contacting us—we fully understand your concern. Mold can thrive in the cracks and crevices of lunchboxes, making it easy to overlook. To help ensure your Bentgo Kids Lunch Box stays mold-free, our customer service team will be happy to further address this. Please reach out to us at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support
Awkward to clean
It’s hard to clean. The shapes don’t aid well to washing throughly so I have to take apart and put in the dishwasher daily which takes a ton of space from its design.
Customer review from Bentgo
Response from Bentgo
Hi Kathleen, Thank you for purchasing our Bentgo Kids Lunch Box and providing your feedback. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com