TCL65" Q6 Q-Class QLED 4K UHD HDR Smart Google TV - 65Q651G

Lucas 5 stars

Very patient with me, Lucas, was very helpful with guiding me through the menu.

Outstanding Job!

[This review was collected as part of a promotion.] I bought my 75" TCL in August of 2024, today I had a sound problem, I called TCL trouble line. I was assisted by Ran who took me through the process of getting my sound back on my TCL TV. She did a outstanding job, she knows her job very well and should be promoted to the next highest level of your company.

Love it

[This review was collected as part of a promotion.] I love the tv so far and the customer service has been excellent as well. Thank you Cams

Great TV for a great price

[This review was collected as part of a promotion.] Good color, easy to use. Customer service is great! Called for help, Rina was so helpful getting my small issue resolved quickly, she has such a helpful attitude and wonderful personality. Very helpful.

AWESOME TV.

[This review was collected as part of a promotion.] I was trying to download an apk and was hitting roadblocks left and right till I contacted TCL for customer support. Then I spoke with Nel and he was a God send, he figured it out. AWESOME customer service representative.

[This review was collected as part of a promotion.] My Roku Channel app was not loading and when I called Carolyn (the CSR) was very patient and spent the time with me to uninstall and reinstall the app, she even helped me register my device. Superb service.

Forget Samsung

[This review was collected as part of a promotion.] This is very good TV for the price. Samsung is overpriced and in my opinion not worth it. This is my first TCL TVand I am very pleased with it, the picture is amazing. I will never buy another Samsung. TCL is.my ney TV brand. Trust me you will not be disappointed.

Good picture for the price

First off I'd like to say that I'm happy with my tv. That said I definitely have some concerns. I do not like that the tv has a built in Microphone. Data brokers already get more then enough of my information from my phone. At least there's a switch on the bottom to turn it off. Great, but now there is these annoying amber lights on telling me that the mic is off. Would be nice to able to shut those off. I do not use the smart tv google functions, at all. I use an external roku ultra, why you ask. Well I use an whole home controller, control4 is the brand. Would be nice to have a simpler interface without the google in it. Also would be FANTASTIC if tcl would release IP control commands to work this tv so i could control over network. If that ever happened then i would probably use the built in interface. Right now i have to rely on an IR sent via blaster to the tv via my control4 controller. Also something of note, and it may not be the tv's fault. But i use this tv mainly with my built computer. And it has a problem as soon as i set any resolution at 120hz. Works great at 60hz but that's why I got this specific tv. Now I am using long HDMI cables 50ft to be exact. And I have not swapped cables yet but will in the future just so i can verify that's its not the cables. And yes I know, 90 percent of people that buy this model of tv won't have these concerns. Since I'm a 10 percenter I have them. If this review makes it to someone from tcl, please work up some IP commands to work this tv and release them. It would make this tv much more usable and not just for me. This is the one reason why Home theater installers don't use tcl and stay with samsung.