55" Class 4-Series 4K UHD HDR Smart Roku TV - 55S455
Product Details
Web ID: 15674816Tim ROCKS
Tim helped me get my TV reset and uploaded new software.
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hello Mitch, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support
great service
[This review was collected as part of a promotion.] I called in to activate my new TV and got great service from Grace in the Philippine call center.
Customer review from tcl.com
Response from tcl.com
Hi Jim, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your television! Sincerely, TCL Customer Support
Total junk
This is by far the worst tv i have ever seen. Have to reset the channels everytime i want to watch it. The remote doesn't work properly. The sound is awful. The picture is pathetic. Worst electronic purchase i have ever made
Customer review from tcl.com
Response from tcl.com
Hi Dabreeze67, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. Rest assured, we are here to help. A member from our Customer Advocacy will be reaching out to you via the email you provided to further assist.
Great features
[This review was collected as part of a promotion.] It has great color real easy to setup has good features for the money and a great picture
Recommends this product
Customer review from tcl.com
Quirky TV with issues
[This review was collected as part of a promotion.] I purchased this TV two months ago and like the fact that you don't need an external Roku device - the tv is the device! However, during this time frame the Roku channel has evolved and not in a good way. For the first month, you would see the commercials count down from a max. of two minutes to zero but the next month the countdown would sometimes start at 2 minutes and 15 secs or more and the countdown would run beyond that and show political or psas - irritating. And now they have elected to cover part of the screen with an ad if you mute or pause the program and the image sometimes stays on when the program continues - blocking out much of the right side of the screen. Tonight that persisted for over twenty minutes and the progress bar at the bottom of the screen came on with it! Needless to say that the program became unwatchable. It's a nice basic tv that appears to be perimeter lit and capable of average at best contrast and adequate volume but when you change programs, expect to adjust volume also. If you have a Roku device and account, your streaming services will be activated on this tv during setup - that is nice. We'll have to wait to see what the future holds!
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi Toby, Thank you for taking the time to provide your feedback. We're truly sorry to hear about your experience. We would love the opportunity to look into this for you to see if we can assist you. A member from our Customer Advocacy will be reaching out to you via the email you provided to further assist.
Great 👍 sounds and picture
[This review was collected as part of a promotion.] I just want to say that I am happy 😊 with this purchase, I give this TCL* Roku TV a solid five 🌟's.👍
Recommends this product
Customer review from tcl.com
works great......
I bought my 55 in tv back in late 2016 and it still runs great.....had a hisense that lasted 6 months and just bought one for the bedroom.......thanks for making a quality tv.....
Recommends this product
Customer review from tcl.com
Response from tcl.com
Hi davo, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!