10000 BTU Smart Wi-Fi Portable Cooling/Heating Air Conditioner
Product Details
Web ID: 15261028Floor is all wet
[This review was collected as part of a promotion.] Ac unit works good but the heating floods the floor and shuts down
Customer review from lg.com
Response from lg.com
Hey there! Keeping your LG AC unit leak-free and working as long as you want is always a top priority. We'd be happy to provide you with this troubleshooting link (https://tinyurl.com/2ayc2lak) about leaking from your AC unit as well as this YouTube video (https://www.youtube.com/watch?v=I5JH80p5yac) which offers additional assistance. So we can make sure everything is squared away, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help you further! *Josh
Wonderful product
[This review was collected as part of a promotion.] Oh my God this is the best product that LG ever produced I am greatly appreciated that I spent my money on this product it is a great product and has so many options I mean it will cool or within 5 Seconds of a room and what is internet connection I can cool off my room with a touch of a button off my phone and by time I get to my room it'll be cool love the product another part of the product that I love is the filter oh my God you don't really need to change it as much I had the product and the first time I change the filter I had the product for almost 2 months or maybe 3 months and the first time I changed the filter it was not that much dust on it I have products in the past and I will have to change them every two to three weeks and it be like caked on dust on it on the filter and oh my God this one didn't have as much I love the product I also have another product of LG's the sidekick washer oh my God that product I love it I love it I love it I love it the best washer known to me
Customer review from lg.com
great features and easy to operate.
[This review was collected as part of a promotion.] I have used this A/C for 3 weeks and has performed perfectly. Easy to install and operate.
Customer review from lg.com
Noisy
I bought this a month ago. The first problem was that you have to assemble the exhaust hose ends onto the hose. I could not get the piece that attaches to the window to completely seal onto the hose. Had to use duct tape to completely seal it off from the outside air. I also had to use electrical tape to close off openings on the plastic window insert. The unit also rattles loudly especially when first turned on. It would be nice if there was an option to have the fan stay on as white noise when the compressor shuts off. The unit does cool my bedroom well.
Customer review from lg.com
Response from lg.com
Hey there. We want to ensure your LG portable A/C works correctly so you can stay cool and sleep without the noise. Installing the vent hose kit to the window incorrectly can cause the unit to raddle and be noisy. Check out the owner manual on page 12 on properly connecting the vent hose to the window panel. Check out these tips and tricks to correct the loud rattling here: https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noise-from-my-air-conditioner--20153120749468. If this persists, private message us on social media @LGUSSupport with your contact details. We'll be waiting for your message so we can get you through this. ^David
Well built machine.
[This review was collected as part of a promotion.] Great machine that works as described. Easy to install and easy to run and maintain.
Customer review from lg.com
Dual Heater and A/C
[This review was collected as part of a promotion.] Very pleased so far! Just tried out the heat function in our new Sunroom and and your product did an outstanding job! Just hoping the A/C portion will do as well!
Customer review from lg.com
Not even a full year
Did not even last a full year. Bought in April 2023, stopped working in February 2024.
Customer review from lg.com
Response from lg.com
Hey there! We'd like more information about your LG portable air conditioner and the experience you've had so far with it. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We would love to bring the comfort of clean air back to you, all 10,000 BTUs! ~ Jupe
Portable heat,cool,dehumidifier, and fan unit
[This review was collected as part of a promotion.] Great unit for the price, I purchased it for a all season sun room and the dehumidifier option is nice because we do not use the heat or air conditioning modes for about 6 months a year and it keeps the room dry
Customer review from lg.com