Always At Your Service

From financing and protection programs to repairs, Macy’s has got you covered.

Financing Programs

Macy’s is pleased to offer 12- & 18-month, no-interest financing options on select purchases.

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WorryNoMore^® Protection Program

Enjoy free cleanings, repairs, re-sizing & more to ensure your jewelry and watches become treasured keepsakes that will last a lifetime.

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Jewelry & Watch Repair

Have a trinket that needs a tune-up? Bring it to any Macy’s & we’ll get it looking beautiful as new. Free with your WORRYNOMORE^® receipt. Plus, fulfill repairs from the comfort of your home!
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Online Jewelry
and Watch Repair

Jewelry & Watch Repair

Have a trinket that needs a tune-up? Bring it to any Macy’s & we’ll get it looking beautiful as new. Plus, fulfill all repairs from the comfort of your home!

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Online Jewelry & Watch Repair

Lifetime Diamond Trade-Up

Receive the full purchase price of your original Macy’s diamond & use it toward the purchase
of a new one, when enrolled
in our WORRYNOMORE^® Protection Program.

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Loose Diamonds

Choose from a dazzling selection of GIA-certified Iberjoya loose diamonds. Visit a store and view your options on our high-tech tablets or shop online now!

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Jewelry Education

Get to know the different types of jewelry & our top picks for each. We’ve also got the must-know info to keep your pieces in tip-top shape.

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Watch Education

Find out everything you need to know about purchasing a watch, from sizing & technical anatomy to how to style your look.

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Design Your
Own Jewelry

Ever dream of creating your own one-of-a-kind jewelry? Visit our Personal Design Studio and we’ll help bring your ideas to life. Call your local Macy’s to see if this service is available.

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Speak With
An Expert

Have questions or ready to buy? Our trained jewelry & watch pros are at your service. Stop by a store or call 1-800-BUY-MACY (1-800-289-6229).

Speak With
An Expert

Have questions or ready to buy? Our trained jewelry pros are at your service. Stop by a store or call.
Find A Store
1-800-BUY-MACY
(1-800-289-6229)

In-House Jewelry
& Watch Repair

New at select Macy’s stores! Keep your favorite jewelry & timepieces in fantastic condition, if you bought them from Macy’s or not! Enjoy in-store battery & band replacement, sizing, ultrasonic cleaning, & other great services.
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In-House Jewelry
& Watch Repair
New at select Macy’s stores!

Keep your favorite jewelry & timepieces in fantastic condition, if you bought them from Macy’s or not!
Enjoy in-store battery & band replacement, sizing, ultrasonic cleaning, & other great services.
Find Out More